INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Order Management
Order Placement

You can visit our website crocbell.com and order your desired product anytime. You can also avail our ongoing discount offers for more than 50% before they end. To place an order, follow these steps:
1. Go to the product you want to order.
2. Click on ‘Add to Cart’ and then provide your shipping and payment details.
3. Click on ‘Place the Order’ to confirm.

You will receive a confirmation email when your order is successfully placed. The email will include the details of your order, including products ordered, shipping address, and more.

You can track your order once it proceeds to your given address. In major cities, it takes up to 5-6 working days, and in other cities, it may take 7-8 working days. You’ll receive your tracking ID starting with Z-xxxxx in your email inbox, and you can track your order here.

Delivery Charges

We offer free delivery all over Pakistan for all orders and do not charge any hidden charges. Please do not pay any amount to the rider other than the item price.

Our standard delivery usually takes up to 5-6 working days in major cities and 7-8 working days in other cities. However, it may be delayed during sales, holiday periods, or due to unexpected circumstances. All orders are processed from Monday to Saturday, and orders placed on Sunday are processed on Monday.

In case of any delay, please call us at +92 340 5402445. Our team will look into the issue and get back to you at the earliest.

Privacy Policy

Please read this policy in detail before making a purchase. Please read our privacy policy details here: crocbell.com/privacy-policy

Please read the terms and conditions to get a better understanding of our policies. Please read our terms and conditions here: crocbell.com/terms-and-conditions

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS


Phone

+92 340 5402445

Email

info@crocbell.com

Location

House no DK-728, Dhoke Kashmirian, Service Road, Rawalpindi